Just complete the reservations making sure that you have given us your e-mail address and send to us. As soon we receive your request we will contact your chosen hotel to confirm the reservation . It is our policy to reply to all request within 12 or 24 hours.

For confirm the booking we need a deposit as guarantee booking We usually need deposit one night accommodatian as guarantee booking or depend on hotel regulation. You could pay by Credit Card ( Visa and Mastercard) at our security site link payment or you could pay by paypal.

If your booking has been confirmed by us we could guarantee 100% the booking safe and has register on your hotel booking (you could double check directly to the Hotel by phone).

If your plans change and you need to cancel your reservations, please let us know as early as possible so that we can notify the hotel. We aim to provide information and the most competitive room rates.

We guarantee that all information given to us will be treated as strictly confidential and will never be passed on to a third party.

Thank you for using our service and if there is anyway that we can assist you. Please do not hesitate to contact us info@balisurga.com